Hospitality

All those years of mergers and acquisitions have left a lasting impression on the hospitality industry, especially if you’re tasked with optimizing the resulting IT infrastructure:
  • While your properties’ signage may be up-to-date, there’s still a myriad of legacy applications that aren’t talking to one another.
  • Meanwhile, the economic conditions that led to the current consolidation slowdown have created an urgent need for systems that can help maximize guest relationships and revenue.
  • You need information – the more quality information you have, the more you can profit from efficiently satisfying customer specific wants and needs.
  • Not to mention you’re probably under pressure to minimize operating costs! Trying to do all this with a staff base that is too lean is often found to be the case too.

A smart move would be extending your team’s skill sets with Knowledge Momentum IT consulting expertise. Our experience enables us to understand and solve the technology challenges you’re facing, including:

  • Product extension
  • Legacy application migration and integration
  • Database management
  • Sales management and rewards programs
  • Incentive schemes
  • Customer relationship management (CRM) systems
  • Systems training programs