Knowledge Momentum equips retailers in achieving success in this new world order through the following Retail IT Services.
Knowledge Momentum equips retailers in achieving success in this new world order through the following Retail IT Services.
A comprehensive support center for problem management and issue resolution, as well as remote system monitoring and asset management. The product features a single-number, multi-language hotline for in-store employees should any device or piece of technology malfunction at their store.
A highly secure, Cloud-based testing environment that enables your test labs to increase or decrease capacity as needed, in an Agile, on-demand model.
Continual monitoring and management to ensure network availability and proactively prevent issues before they impact your stores.
Automated end-to-end telecommunications management that helps you reduce costs, increase productivity and achieve ongoing telecom expense governance for store and enterprise mobile devices.
Customized, online, self-paced training for store employees on handheld devices, scanners, new POS solutions and other technologies for more rapid adoption.
Tiered management services that keep your in-store devices’ operating system and application software updated, maintained and performing at optimum levels.