Knowledge Momentum equips retailers in achieving success in this new world order through the following Retail IT Services.
Innovative Store Solutions
Store Support Center
A comprehensive support center for problem management and issue resolution, as well as remote system monitoring and asset management. The product features a single-number, multi-language hotline for in-store employees should any device or piece of technology malfunction at their store.
Virtual Test Environment
A highly secure, Cloud-based testing environment that enables your test labs to increase or decrease capacity as needed, in an Agile, on-demand model.
Store Network Management
Continual monitoring and management to ensure network availability and proactively prevent issues before they impact your stores.
Telecom Expense Management
Automated end-to-end telecommunications management that helps you reduce costs, increase productivity and achieve ongoing telecom expense governance for store and enterprise mobile devices.
Customized, online, self-paced training for store employees on handheld devices, scanners, new POS solutions and other technologies for more rapid adoption.
Store Device Management
Tiered management services that keep your in-store devices’ operating system and application software updated, maintained and performing at optimum levels.